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Citizen utility Sahaaya App for BMTC , BMRCL complaints greivances

Bangalore Metropolitan Transport Corporation (BMTC) which provides the Metro train services currently has helpline 1800 425 1663 for its customers to raise any grievance . Now customers through Namma Bengaluru Sahaaya App will be able to register and track below complaints

  • Bus not stopping
  • Crew Misbehavior
  • Delay Departure
  • Irregular operation
  • Accidents
  • Trip miss
  • Rash Driving
  • Route deviation
  • Women issue , Assault
  • Bus Alteration
  • Harassment
  • Jumping Signals
  • Mobile usage while driving
  • Sexual Harassment
  • Bus breakdown
  • Vehicle relates issue
  • AC service issues
  • Emission of Smoke
  • Pathetic seats
  • Ticket related issues
  • Ticket charge changes due
  • Checking Issues
  • Ticket not Issued


Bangalore Metro Rail Corporation Limited
(BMRCL) which provides the Metro train services currently has helpline 1800-425-12345 for its customers to raise any grievance . Now customers through
Namma Bengaluru Sahaaya App will be able to register and track below complaints .

  • Metro Projects related
  • Automatic Fare collection 
  • Public Parking
  • Housekeeping
  • Lift and Escalator
  • Security Staff
  • Station Operations
  • Train operations
  • Online services
  • Items Lost / Found
  • Ticketing and Terminal staff
  • Appreciation feedback/ Suggestion
  • Property  Development

Download the Namma Bengaluru Sahaaya app from app store now & utilize above services.

We hope this utility may be useful for Bengaluru citizens to bring forward to BMTC / BMRCL notice any issues and take part in resolving issues. Do share with us your experience in the comments section how this utility helped in resolving your grievances 

Write to us at - info@thinkbangalore.com / WhatsApp 9980345495

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